SMS Terms and Conditions
1. Consent for SMS Communication
By providing your phone number and opting in to receive SMS messages from Neighborhood Community Services ("we," "us," or "our"), you agree to these SMS Terms and Conditions. The phone numbers obtained through this process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Neighborhood Community Services, you may receive messages related to appointment reminders, meeting notifications, case follow-ups, updates regarding services, requests for information, surveys, and other relevant communications related to your interaction with Neighborhood Community Services. We will strive to keep messages concise and relevant to your needs.
Example: "Hello, thank you for contacting Neighborhood Community Services. Your appointment is scheduled for [Date/Time]. Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our https://www.neighborhoodcommunityservices.com/privacy-policy and https://www.neighborhoodcommunityservices.com/terms-of-service.
3. Message Frequency
Message frequency may vary depending on your interactions with us and your chosen services. While we aim to be respectful of your time, you may receive multiple messages per [Day/Week/Month - specify the timeframe] if you have ongoing interactions or are actively participating in our programs. We will not exceed [Insert Number] messages per [Day/Week/Month - specify the timeframe] without your explicit consent.
4. Potential Fees for SMS Messaging
Message and data rates may apply. Many carriers charge a fee for each message sent or received. This can vary depending on your carrier's pricing structure and whether the message is sent domestically or internationally. Please check with your mobile carrier for details about your plan and any applicable charges. Neighborhood Community Services is not responsible for any charges you may incur as a result of receiving SMS messages.
5. Opt-In Method
Customers can opt-in for SMS messaging from Neighborhood Community Services through intake forms on our website located at https://www.neighborhoodcommunityservices.com/. You may also opt-in by providing your phone number to a staff member and verbally consenting to receive SMS messages. This agreement for SMS will not be shared with third parties for marketing purposes.
6. Opt-Out
Customers can opt-out of SMS messaging from Neighborhood Community Services by replying STOP at any time to any received SMS message. Once opted-out, you will receive no further SMS communication, except for a confirmation message. You can opt back in at any time by replying START.
7. Standard Messaging Disclosures
Message and data rates may apply.
Message frequency may vary.
You can opt-out at any time by texting ‘STOP’.
For assistance, text 'HELP' or visit our https://www.neighborhoodcommunityservices.com/privacy-policy and https://www.neighborhoodcommunityservices.com/terms-of-service.
8. Contact Information
For questions or concerns regarding these SMS Terms and Conditions, please contact us at: 804.477.6275 or info@ncssupport.net
9. Changes to these SMS Terms and Conditions
We may update these SMS Terms and Conditions from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review these SMS Terms and Conditions periodically.
10. Mobile Carrier Support
Participating carriers may vary. Contact your carrier for more details.
2807 North Parham Road, Suite 101 Henrico, VA 23294
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